Privacy Policy

1. Introduction

We, at Successhadi.com, operated by Successhadi, are committed to respecting your privacy and safeguarding your personal information. This Privacy Policy ("Policy") outlines how Successhadi collects, uses, discloses, and protects personal information through its website www.successhadi.com, mobile applications, and related online services (collectively, the "Platform").

This Policy applies to visitors, registered users, and any individuals whose information Successhadi receives through the Platform or in connection with its services. The terms “You” or “Your” refer to any user accessing or using our Platform.


2. Types of Personal Information We Collect

"Personal Information" includes any information that identifies an individual, such as:

  • Name, email address, phone number, date of birth, gender, nationality, address, location, marital status, religion, occupation, education, income, height, and other biodata details.

  • Profile-related data including photos, family background, preferences, and personality traits.

  • Login information, including passwords and authentication credentials.

  • Communication data shared via chats or messages on the Platform.

  • Device and browser information, IP address, and cookies used to enhance your experience.

  • Payment-related information including transaction history (excluding card numbers or CVV).

We may also collect documents for verification (age, address, income, identity proofs) to enhance the credibility of your profile.


3. How We Use Your Information

We use your personal data for the following purposes:

  • To create and manage your profile and enable matchmaking services.

  • To provide customer support and resolve queries.

  • To improve and personalize your user experience, content, and recommendations.

  • To communicate via SMS, email, or call regarding matches, alerts, updates, promotions, and new features.

  • To verify your identity and enhance trust and safety on the Platform.

  • To comply with applicable legal and regulatory obligations.

  • To process payments securely (Note: we do not store card numbers or CVV).

  • To display general profile details (without name or contact info) to visitors for visibility.

No mobile information will be shared with third parties for marketing/promotional purposes.


4. Cookies and Tracking Technologies

We use cookies, pixel tags, and similar tracking technologies to:

  • Store preferences.

  • Analyze Platform traffic and performance.

  • Enhance your browsing experience.

You can control or disable cookies through your browser settings.


5. Legal Grounds for Processing

We rely on the following legal bases for processing your Personal Information:

  • Consent: Obtained when you register or provide sensitive personal data.

  • Legal Obligation: Complying with laws, responding to legal requests, or enforcing our rights.


6. Information Sharing and Disclosure

We do not sell your personal data. We may share your data with:

  • Affiliates or internal teams for operational and service-related purposes.

  • Third-party vendors for hosting, analytics, communication, verification, or support services (bound by confidentiality).

  • Legal or regulatory bodies in response to court orders or compliance needs.

  • Advertisers, in anonymized form, to show relevant promotions on the Platform.

  • In mergers or acquisitions, your information may be shared with the relevant parties under strict safeguards.


7. Third-Party Content

Our Platform may link to external websites or services. We are not responsible for the privacy practices or content of third-party sites. Please review their policies separately.


8. Children's Privacy

Our services are intended for users aged 18 years and above. Users below the age of 18 must use the Platform under parental or legal guardian supervision.


9. Data Retention

We retain your Personal Information for as long as required:

  • For the purposes it was collected.

  • As per legal, regulatory, and operational needs.

  • After your account is deleted, we may archive minimal data for legal or fraud prevention purposes.


10. Managing Your Personal Data

You have rights to:

  • Access or update your data.

  • Delete or deactivate your profile.

  • Restrict data sharing with third parties.

  • Withdraw consent (where applicable).

To exercise these rights, please email us at support@successhadi.com with proof of identity.


11. Data Security

We use appropriate technical and organizational security measures to protect your data, including:

  • Secure Socket Layer (SSL) encryption for transactions.

  • Firewalls and intrusion detection systems.

  • Limited access to data on a need-to-know basis.

We do not store credit/debit card details. All online transactions are processed securely via trusted third-party payment gateways compliant with PCI-DSS standards.


12. Social Media and Public Platforms

We maintain pages on platforms like Facebook, Instagram, and others for engagement. Please avoid posting sensitive personal data on these public forums. Successhadi is not responsible for misuse of data shared voluntarily on social platforms.


13. Changes to the Policy

This Policy may be updated periodically. The latest version will always be available on our Platform. Continued use after changes implies acceptance of the revised policy.


14. Disclaimer

Successhadi shall not be liable for:

  • Inadvertent data leaks due to user negligence.

  • Security breaches caused by third-party services not controlled by us.

  • Information voluntarily shared by you beyond what is requested by the Platform.


15. Contact – Grievance Officer

For questions, concerns, or complaints about this Privacy Policy or your personal data, contact:

Grievance Officer – Successhadi
Email: support@successhadi.com

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